Close
CRM built for inside sales teams — with calling, SMS, and email built in
From $49/mo
What is Close?
Close is a CRM purpose-built for inside sales teams that live on the phone and email. Rather than requiring a stack of separate tools (CRM + dialer + email sequencer), Close bundles all three into one platform — with predictive dialing, power dialing, SMS, video call recording, and email sequences all native to the CRM.
The platform is a favorite among SaaS startups and subscription-based businesses because it is optimized for speed: one click to call, automatic call logging, voicemail drop, and AI-generated call summaries. Close's SmartViews let users filter leads by any combination of attributes for targeted outreach batches. The built-in email sequencer automates multi-step follow-up without leaving the CRM. Close's AI features include call transcription, sentiment analysis on calls, and AI-generated email templates. For teams doing 50+ outbound touches per day per rep, Close delivers the best workflow efficiency of any CRM in its class.
Key Features
- Built-in Power Dialer & Predictive Dialer
- SMS (two-way messaging)
- Email Sequences (automated multi-step)
- Call Recording & Transcription
- AI Call Summaries
- Voicemail Drop
- SmartViews (dynamic lead lists)
- Video Call Integration
- Pipeline & Deal Management
- Reporting & Leaderboards
Pros & Cons
Pros
- Best CRM for inside sales teams — calling, SMS, and email all native
- Power dialer dramatically increases outbound call volume
- AI call summaries save time on post-call logging
- Designed by salespeople — every workflow is optimized for speed
Cons
- No free plan — $49/mo minimum
- Not ideal for field sales or complex enterprise deal cycles
- Marketing automation not included
- Less customizable than Salesforce for complex requirements
Pricing
Model: Subscription (per user per month)
| Plan | Price | Key Limits |
|---|---|---|
| Startup | $49/user/mo | 3 users max, unlimited leads and contacts |
| Professional | $99/user/mo | Power dialer, email sequences, call recording |
| Enterprise | $139/user/mo | Predictive dialer, custom roles, custom reporting |
Frequently Asked Questions
- What makes Close different from other CRMs?
- Close is the only mainstream CRM with built-in power dialing, predictive dialing, two-way SMS, and email sequences — all native, no integrations needed. For inside sales teams, this eliminates the need for separate tools and dramatically reduces the friction of outbound outreach.
- Does Close work for outbound sales?
- Close is specifically designed for outbound inside sales. The power dialer allows reps to call lists rapidly, the predictive dialer connects reps only when a live human answers, and SmartViews create dynamic lead lists for targeted outreach sessions.
- Does Close have an affiliate program?
- Yes. Close offers an affiliate program with commission on referred subscriptions. Details and application are available through the Close website.