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Close vs Salesforce — Head-to-Head Comparison
Quick verdict: Close edges ahead
with a 4.5/5 rating vs 4.4/5.
See the full breakdown below.
Feature Comparison
| Feature |
Close |
Salesforce |
| Built-in Power Dialer & Predictive Dialer |
✓ |
— |
| SMS (two-way messaging) |
✓ |
— |
| Email Sequences (automated multi-step) |
✓ |
— |
| Call Recording & Transcription |
✓ |
— |
| AI Call Summaries |
✓ |
— |
| Voicemail Drop |
✓ |
— |
| SmartViews (dynamic lead lists) |
✓ |
— |
| Video Call Integration |
✓ |
— |
| Pipeline & Deal Management |
✓ |
— |
| Reporting & Leaderboards |
✓ |
— |
| Sales Cloud (contact, deal, pipeline management) |
— |
✓ |
| Einstein AI (lead scoring, forecasting, automation) |
— |
✓ |
| Marketing Cloud (email, journey builder) |
— |
✓ |
| Service Cloud (customer support) |
— |
✓ |
| AppExchange (7,000+ integrations) |
— |
✓ |
| Custom Objects & Fields |
— |
✓ |
| Flow Automation Builder |
— |
✓ |
| Advanced Analytics & Dashboards |
— |
✓ |
| Mobile App |
— |
✓ |
| Revenue Intelligence |
— |
✓ |
Pricing Comparison
| Plan | Close | Salesforce |
|---|
| Starting price |
$49/mo |
$25/mo |
| Free plan |
No |
No |
| Pricing model |
Subscription (per user per month) |
Subscription (per user per month) |
Which Should You Choose?
Choose Close if...
- You run an inside sales team doing high-volume outbound calls
- You want calling, SMS, and email automation in one CRM without integrations
- You sell SaaS or subscriptions with a high-touch sales process
Visit Close
Choose Salesforce if...
- You are an enterprise organization with a dedicated sales ops team
- You need maximum CRM customizability and workflow automation
- You require deep integrations with enterprise systems like SAP or Oracle
Visit Salesforce
