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Close vs Pipedrive — Head-to-Head Comparison
Quick verdict: Close edges ahead
See the full breakdown below.
Feature Comparison
| Feature |
Close |
Pipedrive |
| Built-in Power Dialer & Predictive Dialer |
✓ |
— |
| SMS (two-way messaging) |
✓ |
— |
| Email Sequences (automated multi-step) |
✓ |
— |
| Call Recording & Transcription |
✓ |
— |
| AI Call Summaries |
✓ |
— |
| Voicemail Drop |
✓ |
— |
| SmartViews (dynamic lead lists) |
✓ |
— |
| Video Call Integration |
✓ |
— |
| Pipeline & Deal Management |
✓ |
— |
| Reporting & Leaderboards |
✓ |
— |
| Visual Deal Pipeline (Kanban) |
— |
✓ |
| AI Sales Assistant (deal predictions) |
— |
✓ |
| Email Integration & Sync |
— |
✓ |
| Activity Tracking (calls, meetings, tasks) |
— |
✓ |
| Automation Builder |
— |
✓ |
| Revenue Forecasting |
— |
✓ |
| Contact & Organization Management |
— |
✓ |
| Smart Docs (e-signature integration) |
— |
✓ |
| Reporting & Custom Dashboards |
— |
✓ |
| 400+ App Integrations |
— |
✓ |
Pricing Comparison
| Plan | Close | Pipedrive |
|---|
| Starting price |
$49/mo |
$14/mo |
| Free plan |
No |
No |
| Pricing model |
Subscription (per user per month) |
Subscription (per user per month) |
Which Should You Choose?
Choose Close if...
- You run an inside sales team doing high-volume outbound calls
- You want calling, SMS, and email automation in one CRM without integrations
- You sell SaaS or subscriptions with a high-touch sales process
Visit Close
Choose Pipedrive if...
- You are a B2B sales team that needs a pipeline your reps will actually use
- You want a no-nonsense CRM with fast setup and low admin overhead
- You do not need built-in email marketing — just sales CRM
Try Pipedrive Free
