Best Freshsales Alternatives in 2026
Not satisfied with Freshsales? Here are the 4 best alternatives, ranked by overall value, features, and pricing.
Quick answer: HubSpot (from $15/mo, free plan available) is the top-ranked Freshsales alternative on this page — best for small to mid-size businesses needing CRM + marketing in one platform. See the full comparison below for the other 3 options.
Freshsales — Quick Overview
AI-native sales CRM by Freshworks with built-in phone, email, and chat
See full Freshsales review →Freshsales Alternatives Compared
| Tool | Starting Price | Free Plan | Best For |
|---|---|---|---|
| HubSpot | $15/mo | Yes | Small to mid-size businesses needing CRM + marketing in one platform |
| Pipedrive | $14/mo | No | Sales-driven SMBs and startups who want a visual pipeline CRM that salespeople will actually use |
| Zoho CRM | Freemium + subscription (per user) | Yes | Budget-conscious SMBs and growing companies who want enterprise-level features without enterprise pricing |
| Close | $49/mo | No | Inside sales teams doing high-volume outreach with calls, SMS, and email as primary channels |
Top 4 Alternatives to Freshsales
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Zoho CRM
Feature-rich, affordable CRM with powerful AI across the entire Zoho ecosystem
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Frequently Asked Questions about Freshsales
- What is Freddy AI in Freshsales?
- Freddy AI is Freshworks' AI assistant. In Freshsales, it provides contact lead scoring (predictive), deal health scoring, pipeline forecasting, and automated suggestions for next best actions. Freddy is available from the Growth plan ($15/user/mo).
- Does Freshsales include email marketing?
- No. Email marketing and marketing automation are part of Freshmarketer, a separate Freshworks product. Freshsales includes CRM email tracking and one-to-one email sending, but not broadcast campaigns or marketing sequences.
- Is Freshsales free?
- Yes. The Freshsales free plan supports unlimited users and includes contact management, deal pipeline, activity tracking, and built-in chat and phone (inbound). It is one of the more capable free CRM plans available.