This page may contain affiliate links. We may earn a commission if you purchase through our links, at no extra cost to you. Learn more.
Freshsales vs Pipedrive — Head-to-Head Comparison
Quick verdict: Pipedrive edges ahead
with a 4.5/5 rating vs 4.4/5.
See the full breakdown below.
Feature Comparison
| Feature |
Freshsales |
Pipedrive |
| Visual Deal Pipeline |
✓ |
— |
| Built-in Phone (click-to-call, voicemail) |
✓ |
— |
| Email Integration & Tracking |
✓ |
— |
| Freddy AI (lead scoring, deal predictions) |
✓ |
— |
| Contact Auto-Enrichment |
✓ |
— |
| Live Chat Integration |
✓ |
— |
| Workflow Automation |
✓ |
— |
| CPQ (Configure, Price, Quote) |
✓ |
— |
| Timeline View (all interactions) |
✓ |
— |
| Freshworks Ecosystem Integration |
✓ |
— |
| Visual Deal Pipeline (Kanban) |
— |
✓ |
| AI Sales Assistant (deal predictions) |
— |
✓ |
| Email Integration & Sync |
— |
✓ |
| Activity Tracking (calls, meetings, tasks) |
— |
✓ |
| Automation Builder |
— |
✓ |
| Revenue Forecasting |
— |
✓ |
| Contact & Organization Management |
— |
✓ |
| Smart Docs (e-signature integration) |
— |
✓ |
| Reporting & Custom Dashboards |
— |
✓ |
| 400+ App Integrations |
— |
✓ |
Pricing Comparison
| Plan | Freshsales | Pipedrive |
|---|
| Starting price |
Free |
$14/mo |
| Free plan |
Yes |
No |
| Pricing model |
Freemium + subscription (per user) |
Subscription (per user per month) |
Which Should You Choose?
Choose Freshsales if...
- You have an inside sales team that makes frequent calls and needs telephony built in
- You want AI lead scoring at an affordable price point
- You are building on the Freshworks ecosystem (support + chat + CRM)
Visit Freshsales
Choose Pipedrive if...
- You are a B2B sales team that needs a pipeline your reps will actually use
- You want a no-nonsense CRM with fast setup and low admin overhead
- You do not need built-in email marketing — just sales CRM
Try Pipedrive Free
