This page may contain affiliate links. We may earn a commission if you purchase through our links, at no extra cost to you. Learn more.
Freshsales vs Monday Sales CRM — Head-to-Head Comparison
Quick verdict: Freshsales edges ahead
with a 4.4/5 rating vs 4.3/5.
See the full breakdown below.
Feature Comparison
| Feature |
Freshsales |
Monday Sales CRM |
| Visual Deal Pipeline |
✓ |
— |
| Built-in Phone (click-to-call, voicemail) |
✓ |
— |
| Email Integration & Tracking |
✓ |
— |
| Freddy AI (lead scoring, deal predictions) |
✓ |
— |
| Contact Auto-Enrichment |
✓ |
— |
| Live Chat Integration |
✓ |
— |
| Workflow Automation |
✓ |
— |
| CPQ (Configure, Price, Quote) |
✓ |
— |
| Timeline View (all interactions) |
✓ |
— |
| Freshworks Ecosystem Integration |
✓ |
— |
| Customizable Deal Pipeline |
— |
✓ |
| Contact & Account Management |
— |
✓ |
| Email Integration (Gmail, Outlook) |
— |
✓ |
| Activity Logging & Timeline |
— |
✓ |
| AI Email Composer |
— |
✓ |
| Revenue Forecasting |
— |
✓ |
| Automation Builder (no code) |
— |
✓ |
| monday.com Work OS Integration |
— |
✓ |
| Custom Dashboards |
— |
✓ |
| 250+ App Integrations |
— |
✓ |
Pricing Comparison
| Plan | Freshsales | Monday Sales CRM |
|---|
| Starting price |
Free |
$30/mo |
| Free plan |
Yes |
No |
| Pricing model |
Freemium + subscription (per user) |
Subscription (per seat, minimum 3) |
Which Should You Choose?
Choose Freshsales if...
- You have an inside sales team that makes frequent calls and needs telephony built in
- You want AI lead scoring at an affordable price point
- You are building on the Freshworks ecosystem (support + chat + CRM)
Visit Freshsales
Choose Monday Sales CRM if...
- You already use monday.com and want CRM without switching platforms
- You need a highly customizable pipeline that mirrors your unique sales process
- You want CRM and project management in one unified view
Try Monday Free
